INTERNATIONAL SHIPPING DETAILS
We proudly offer worldwide shipping.
International shipping charges are displayed before checkout and include insurance for the full retail amount of your purchase. On occasion, additional charges may occur depending on the dimensional size and/or weight of the package. We will contact you via email if any additional charges are due.
Free shipping does not apply to orders shipping outside of the USA.
International orders are shipped via USPS First Class International or USPS Priority Mail International depending on the weight of the package and the shipping option chosen at checkout. Both options are trackable but Priority Mail will usually arrive faster and is a more reliable service. Orders with a total weight over 3 lbs. must ship Priority.
Upon request we will ship your international order using FedEx or UPS but it is often much more expensive. Any additional shipping charges will be invoiced and must be paid prior to shipping.
The full value of merchandise will be accurately listed on all customs forms. We will not declare a lower value or mark your package as a "gift".
International customers are responsible for paying all taxes, duties and/or brokerage fees, which may be collected at delivery. Retrogression will not be held responsible for customs delays and/or additional international charges.
We are not responsible for lost international packages but will do our best to help you file the necessary claims if something unfortunate should occur. In the event of filing an insurance claim for a lost or stolen package and receiving a refund for merchandise not received, the original shipping charges may not be refunded.
*Please note that due to international package size restrictions, we cannot ship complete bikes outside the USA.